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Education Support Professionals

ESP Resources at Your Fingertips

The NEA ESP Quality Departmental goal is to provide NEA's ESP members with resources that assist them in elevating their careers. Below are a list of ESP specific resources that include Websites, articles, and career information, we believe all ESP can benefit from. For information and data on specific ESP job categories click on the section headings throughout this page. 

Clerical Services 

This group includes secretaries, stenographers, typists, word processors, administrative and office assistants, bookkeepers, accounting and financial assistants; as well as data entry, statistical, payroll, file, general office, and computer workers; registration and records assistants, attendance technicians, receptionists, telephone operators, couriers, and nonmanagerial supervisors.

Clerical Services Resources:

Contributions of School Secretaries
Read an article at this site about the many contributions made by school secretaries. Listed at the bottom of the page are reader responses to the article.

Microsoft Office Online
This site is a source of clip art, media and templates for Microsoft Office products.

National Association of Educational Office Professionals
The association offers information on professional development, leadership, and training opportunities for education employees. A specifically designed certification program is featured.


Custodial and Maintenance Services

This group includes building and grounds maintenance staff, custodians, housekeepers, mechanics (except vehicle), repairers, laborers, helpers, warehouse personnel, non-managerial crew leaders.

Custodial and Maintenance Services Resources:

Greening Schools
This project is a joint effort between the Illinois Environmental Protection Agency and Illinois Waste Management and Research Center. The purpose of the project is to help schools provide a safe and healthy environment that can save money, improve learning conditions, and increase efficiency.

Conducting a Security Evaluation |National Association of Independent Schools
Learn what maintenance staff and other ESP can do to help keep school buildings and parking lots safe from hostile intruders, student vandals, and others.


Food Services

This group includes cooks and food preparation workers, cashiers, dieticians and dietary technicians, food service workers, and nonmanagerial supervisors.

Food Services Resources:

Institute of Child Nutrition
The Institute of Child Nutrition works closely with the USDA to provide services and information for the improvement of child nutrition programs. Additionally, ICN is a clearinghouse of training and professional development for K-12 Child Nutrition employees.

National Farm to School Network
The National Farm to School Network is the “go to” source for all things about local and fresh sourcing of food for schools. Also, NFSN is a great resource and supporter of school gardens. Educators who wish to introduce their school to a garden program should start with this great resource.

Food and Nutrition Information Center
More than 40 journals, newsletters, and electronic publications are featured. Articles cover health and dieting, medical news, and nutrition. 

Food and Nutrition Dietary Guidelines 
Read current and historical information on dietary guidelines for Americans, discover links to many MyPlate resources, gain access to interactive tools and more.

National School Lunch Program
Every aspect of this federally assisted meal program is explained. From menu planning and after-school snacks, to food distribution programs and the preparation of nutritionally balanced meals.


Health and Student Services

This group includes licensed practical nurses, nurses' and health aides, medical technicians, family and parent service aides, community welfare services workers, and nonmanagerial supervisors.

Health and Student Services Resources:

American Association of School Librarians
This site offers information on how to access online learning courses designed to make school librarians a leader in their school community, learning standards and program guidelines that define the future direction of school library programs and much more.

National Association of School Nurses
From the organization that calls itself the "voice of expert information on school health" comes a  Web site with information on school health programs, health services, and news about school nursing.


Higher Education

There are more than 300 job categories of ESP positions in higher education, most of which are included in the following nine job groups: paraeducators, clerical services, custodial and maintenance services, transportation services, food services, skilled trade services, health and student services, security services, and technical services.

Higher Education Resources:

Career InfoNet
Compare wages for ESP-like occupations in various metropolitan areas across the country. Use key words to compare earnings offered in your location with those in other areas of the country.

American Safety and Health Institute
This organization provides training programs for health and therapy specialists through more than 20,000 training centers. It offers different levels of membership, leadership, and networking opportunities.   



This group of instructional and noninstructional support staff include: teachers' and program aides, library aides, technicians, preschool care givers, monitors (building, bus, and playground), crossing guards, and nonmanagerial supervisors.

Paraeducator Resources:

National Clearinghouse for Paraeducator Resources
This national clearinghouse for paraeducators features professional development resources, classroom project ideas, and news articles. While geared for ethnic minorities, the Center for Multilingual, Multicultural Research at the University of Southern California offers a broad range of materials.

National Resource Center for Paraprofessionals
This non-profit organization addresses policy questions, provides technical assistance, and shares information about school management practices, regulatory procedures, and training models. Located at Utah State University in Logan, it also strives to improve the recruitment, deployment, supervision, and career development of paraeducators.

Nature of Work and Working Conditions
This Job Banks USA site provides job listings and background on the work of paraeducators. See "Nature of Work," "Working Conditions," as well as information about training, education requirements, and the national job outlook at the bottom half of the page, past the advertisements.


Security Services

This group includes guards, school resource officers, security workers, police, and nonmanagerial supervisors.

Security Services Resources:

Assessing School Security Needs
The fundamentals of assessing school security needs, identifying hostile students, and taking preventative measures to ensure school safety are presented. This site features short reports on topics of current interest to educators.

The National Association of School Resource Officers
This non-profit organization for school based law enforcement officers, school administrators, and school security/safety professionals works to protect students, school faculty and staff. Featured concepts and programs are adaptable to most schools.

Computer Security Tips
Use these tips from Microsoft to help guide students and colleagues on safe and secure computer useage both at home and at school. Additional tips are provided in the right rail under the "I want to" section.


Skilled Trades Services

This group includes electricians, carpenters, painters and glaziers, heating and ventilation specialists, air conditioning mechanics, machine operators, assemblers, inspectors, printing services personnel, nonmanagerial supervisors.

Skilled Trade Services Resources:

Free Skilled Trades Practice Test
This site offers practice tests, study guides, flashcards and more for a variety of skilled trades careers.

Résumé Writing for ESP
Learn how to market your skills through writing. This site provides writing tips for trade professionals that can generate more interviews and higher salaries. Résumé writing books and Web sites are also listed.

Social Security Calculator
This site provides you with access to an online calculator, detailed calculator and retirement estimator provided by the Social Security Administration. These calculator systems are provided to assist you in obtaining the most accurate estimate of your Social Security benefits. These calculators will show how much you are likely to pay in Social Security taxes and what you are likely to receive in benefits.


Technical Services

This group includes computer operators and programmers, systems analysts and data processing specialists, media and public relations specialists, writers, editors, designers, photographers, graphic artists, audiovisual and language technicians, science and mechanical and language technicians, nonmanagerial supervisors.

Technical Services Resources:

Pocket Glossary of Computer Terms from A to Z
This NEA produced resource provides simple definitions and examples of basic computer terms for both student and new computer users. 

International Society for Technology in Education
This nonprofit organization strives to improve teaching and learning by advancing the effective use of technology in K-12 education. Browse this site for information, networking opportunities, and guidance regarding incorporating computers, the Internet, and other new technologies into schools.


Transportation Services

This group includes employees/workers involved in transportation and delivery services, and vehicle maintenance: bus drivers, truck and van drivers, vehicle mechanics, garage workers, and non-managerial supervisors.

Transportation Services Resources:

National Association for Pupil Transportation
NAPT promotes the efficient transportation of students through local, state, and national government initiatives. Its over 600,000 members are dedicated to student safety and grassroots activism.